Abstract
With the continuous development of society, the popularity of hot pots in China remains strong, but the market faces several challenges. This paper aims to analyze the marketing strategies of the Chinese hot pot industry, focusing on both historical trends and contemporary approaches. It begins by outlining the current state of the market, discussing the evolution of hot pots and key marketing strategies adopted in recent years. Haidilao, a standout player in the industry, is used as a detailed case study, with emphasis on its exceptional customer service and innovative marketing techniques. Despite its success, the hot pot market faces three critical challenges: intense market competition, overly standardized marketing and product offerings, and a lack of innovation in ingredients, which raises concerns about food safety. This paper delves into the root causes of these issues and proposes actionable recommendations for addressing them. Solutions include enhancing product differentiation, adopting more diverse marketing approaches, increasing innovation in menu offerings, and improving food safety measures to sustain long-term growth in the hot pot industry.
Published Version
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