Abstract

With the continuous improvement of the level of modernization, the public facilities that provide self-service have become more and more frequently appearing in people’s life. On the basis of traditional human-computer interaction technology, the rise of multichannel human-computer interaction technology provides a pluralistic interaction mode between human and machine, and provides more choices for human-computer interaction design of self-service public facilities than before. However, the technical advancement should not be the primary term which is taken in consideration for the self-service public facilities. The purpose is to serve the public. The main features of the self-service public facilities are studied in this paper. This paper puts forward the design principle of “maximum compatibility”, expounds the influence of aging social development trend on the popularization of self-service public facilities, and studies the design method of human-computer interaction to adapt to the current trend of aging.

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