REMOTE WORK AND ITGC: ADDRESSING CHALLENGES AND IMPLEMENTING EFFECTIVE STRATEGIES IN THE DIGITAL WORKPLACE

Abstract

This research explores the intersection of remote work and Information Technology General Controls (ITGC) in the digital workplace, presenting strategies for effective implementation. Examining global trends, the study reveals the accelerated adoption of remote work, emphasising the need for robust ITGC to safeguard digital assets. The literature review underscores the impact of remote work on productivity, collaboration challenges, and the relevance of ITGC frameworks. The integration of ITGC focuses on authentication, encryption, and endpoint security, aligning with policies that govern remote work practices. Effective implementation strategies are categorised into three pillars: Policy and Governance, emphasising the development of clear remote work policies and governance structures; Technology Infrastructure, emphasising secure and scalable solutions, collaboration platform evaluations, and continuous monitoring; and Employee Support and Well-being, highlighting mental health initiatives, virtual engagement, and comprehensive support services. The conclusion emphasises the ongoing nature of remote work and ITGC integration, requiring adaptability and vigilance. The outlined strategies provide organisations with a comprehensive framework to navigate the complexities of the digital workplace, ensuring security, productivity, and employee well-being in the evolving landscape of remote work.