Reinventing the workplace –Strategic to Employee Career Development in Indian Telecom Industry- A Research

Abstract

Indian telecom industry is the world’s fastest growing industry with the constant changing technology. The intensive competition of this industry has led community to signify the importance of HR. Today, organizations are searching for most proficient HR in order to recruit and retain them for the growth and development of their organization. In the present study, an effort has been made to examine the Human Resource practices in both the public and private sectors of Indian telecom Industry and also aimed to analyze the impact of HR practices and satisfaction level on employee career development. An interview schedule has been administered on a sample of 89 employees of BSNL and Airtel in Hyderabad. The study was analyzed by using statistical techniques namely chi-square, multiple regression analysis and Garrette ranking method. The findings of the study revealed that, BSNL employees are older; less qualified have more work experience and technical skills while compared to Airtel. The personnel of Airtel were younger, highly qualified with less work experience and focused both on HR and technical skills. The employees of both the organizations were highly satisfied on career development.