Abstract
The Multi-Cultural Issues Task Force is a work group of the Michigan Rehabilitation Association and the Michigan Association of Multi-Cultural Rehabilitation Concerns. In 1993, members of the Task Force used focus group methodology to gather information on the perceptions of minority group members who have disabilities regarding rehabilitation service providers. The findings support earlier research on the topic, but also provide consumer-based operational definitions of behaviors valued by minority consumers. Rehabilitation service providers can incorporate these desired behaviors as one method of enhancing their effectiveness.
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