Abstract
The main problem in this research is that the service quality strategy of the Regional Tax on Acquisition of Land and Building Rights (BPHTB) in Bekasi City has not been effective. The research method used by researchers is descriptive analysis with this type of research is qualitative. Qualitative methods are chosen with the consideration that this method is expected to obtain real data and is able to study research problems in depth so that the expected results can be obtained. Based on the results of the analysis, that there are strategic factors that can improve the quality of local tax services for land and building rights acquisition fees in Bekasi City, namely structural development strategy factors, development or simplification strategies, infrastructure development strategies, cultural or cultural development strategies and development strategies. entrepreneurship However, in its implementation there are strategic factors that have not been running effectively, namely entrepreneurial development strategy factors, so that there are still problems faced related to improving the quality of local tax services for Acquisition of Land and Building Rights in Bekasi City. This of course also has not been able to provide the best way to provide quality public services, especially with regard to local tax services for Acquisition of Land and Building Rights in Bekasi City.
Highlights
As a form of the political manifesto of the reformation, one of which is embodied in Decree of the Minister of State Apparatus EmpowermentNumber: EP/25/M.PAN/2/2004 concerning GeneralGuidelines for Compiling the CommunitySatisfaction Index of Government ServiceUnits, that has been replaced with LawNumber 23 of 2014 concerning RegionalGovernment
The price of regional autonomy, dynamic and responsible are needed for regional development funding
The identification data in this study is obtained by conducting a documentary study on the Bekasi city revenue revenue agency, property acquisition (BPHTB), and related agencies, research journals, magazines, newspapers, and text books that relevant to the strategy in improving the quality of services on the BPHTB city of bekasi
Summary
As a form of the political manifesto of the reformation, one of which is embodied in Decree of the Minister of State Apparatus EmpowermentNumber: EP/25/M.PAN/2/2004 concerning GeneralGuidelines for Compiling the CommunitySatisfaction Index of Government ServiceUnits, that has been replaced with LawNumber 23 of 2014 concerning RegionalGovernment. As a form of the political manifesto of the reformation, one of which is embodied in Decree of the Minister of State Apparatus Empowerment. That has been replaced with Law. Number 23 of 2014 concerning Regional. The 2004 decree on financial equalization between the state and the government has been issued. The new paradigm has been introduced, that is, through laws of government that embrace a vast, viable, and responsible system of autonomy. In the second quarter of 2007, the company's net profit in the first quarter of 2007 fell to IDR. 38.3 trillion from IDR 68.9 trillion in the same period last year. The price of regional autonomy, dynamic and responsible are needed for regional development funding. With a spirit of empowerment and autonomy, the region was required to finance its government arrangements independently. By excavating potential income revenues in the region or better known as native incomes
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