Abstract
This paper reflects on the use of online discussion forums as a method of data collection. This is a relatively new medium for collecting data and has a range of benefits. These include: the ability to explore sensitive and taboo subjects without explicitly asking participants to discuss these topics; access to a wider range of participants; a richer dataset; and a more accurate account of the research. This method was used in a study exploring the functions of online self–harm discussion forums in terms of whether they help or hinder recovery. A number of complex ethical and methodological issues were encountered, including the amount of data generated, different types of forums, and the use of symbols. Despite these issues, online discussion forums offer an excellent source of relevant, in–depth data, adding to the range of data–collection tools available.
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