Abstract

The article presents a selected part of the research that was carried out in 2019 in Slovakia the aim of which was to assess feedback on the perception of the supervisory process in social protection entities as offered by the supervisor. The basic set consisted of supervisors in helping professions operating under Act No. 305/2005 Coll. They are specialists with a second degree education in the humanities or social sciences who have completed an accredited supervision course in the minimum range of 240 hours and have appropriate practice. 10.68 % of Slovak supervisors participated in the research. A probing research was used, which carried elements of quantitative strategies, but has not been moved to the area of verification, comparative or correlation investigation. The secondary benefit of this study is the depiction of the structure of supervisors in Slovakia and its longitudinal development. The primary method of collecting empirical data was a questionnaire created by the authors. More than 90.0 per cent of respondents stated a positive perception of the supervision provided by Social and Legal Protection (hereinafter SLP) employees. Among the dominant themes of supervision in the SLP were clearly “relational areas”, reflection of workflow including case supervision and burnout. Our findings confirmed that active listening and its essence concentrates on an interview from a methodological point of view. According to our findings and assuming a reasonable degree of generalization, it can be stated that the supervision is primarily performed according to the established standards and codes of ethics.

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