Abstract
In a tidal wave of reform during the late 1980s and 1990s New Zealand comprehensively adopted the approach to public sector performance management categorized as New Public Management (NPM). Techniques drawn from business and the marketplace were used to transform a centralized public service into an array of focused providers of service and policy ‘outputs’. These reforms decentralized decision-making and emphasized efficiency and cost containment. Since the election in 1999 of a center-left coalition government, a new tide of reform has been gathering momentum, and will be underpinned by legislation before Parliament in 2004. Outcomes, collaboration and capability are the new concerns, indicating a shift of system from a laissez faire ‘financial control’ model to more centralized strategic planning.
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