Readiness for agility adaptability and alignment in healthcare organizations

Abstract

This paper aims to ‘identify,’ ‘analyze,’ and ‘categorize’ Agility, Adaptability, and Alignment (Triple-A) readiness factors in healthcare organizations using Total Interpretive Structural Modeling (TISM). This study identified nine triple-A readiness factors for healthcare organizations. The present research looked at the interrelationships between readiness variables for agility, adaptability, and alignment deployment in healthcare organizations. The findings would assist healthcare practitioners in implementing triple-A in hospitals to enhance service quality. TISM and MICMAC analysis is utilized to determine the importance of each of the elements, allowing organizations to prioritize the most important variables first, followed by the rest of the factors. The identified key factors are organizational leadership, flexible service design, advanced technology and innovativeness, strategy fits. This research will aid key stakeholders and academics in better understanding the readiness factors that influence agility, adaptability, and alignment in a healthcare organization. This study proposes the TISM technique for healthcare, which is a novel attempt in the subject of Triple-A in this sector. This research contributes to the Triple-A theory of knowledge, model conceptualizing, and organizational change.