Quality of work life in primary care of nursing professionals in public health clinics in Tampico, Mexico

Abstract

Background: Having a high Quality of Work Life (QWL) has a positive influence in care quality, however, in Mexico, little is known about QWL and even less in health care professionals and primary care. This study aims to describe strengths and areas of improvements in QWL in nursing professionals who work in primary care of Jurisdiction No. 2 in Tampico, Tamaulipas, Mexico.Methods: Cross-sectional analytical study. The CVT-GOHISALO instrument was applied, which measures QWL.Results: The study sample was composed by 67 women (95.7%) and 3 men (4.3%). The average age was 39 years old, ranging from 23 to 69 years old. A 57.1% reported living with a partner; 54% had a full time job; and 78.6% had only one job. The results of the present study showed that dissatisfaction can be found in nursing professional’s QWL in public health clinics in all dimensions. Those dimensions with the greatest dissatisfaction were Inclusion in the working place, Personal development and Well-being achieved through work. The dimensions with less dissatisfaction were Institutional support, Free-time management, Work satisfaction, Safety at work.Conclusions: This study is the first attempt to determine the QWL of nursing professionals of primary care clinics in Tampico, Tamaulipas.