Quality Circles and Quality of Work Life

Abstract

Quality circles have recently been suggested as a technique for enhancing employees′ quality of work life and satisfaction with their work. This study attempts to analyse the relationships between employees′ participation in quality circles, their sense of quality of work life, perceived job reinforcement capacity and job satisfaction. One hundred and forty‐three employees of a large industrial corporation in Israel, half of them regularly participating in quality circles and half not participating, were surveyed. The results support the hypotheses of the study. A positive relationship was found between participation in quality circles and various aspects of quality of work life, perceived job reinforcement capacity and job satisfaction. Results are discussed in the context of the arguments concerning the effects of participation in quality circles.