Impact of collaboration behavior among staff nurses on their quality of work life and job satisfaction

Abstract

Background Nursing collaboration is a key component of promoting a good work environment in a health-care organization, as it helps to support acceptable workloads and levels of complexity, which leads to improved nurses’ quality of life and job satisfaction. Aim To assess the impact of collaboration behavior among staff nurses on their quality of work life and job satisfaction. Design A descriptive correlational study design was utilized. Setting The study was conducted in the medical critical care units at New Kasr El Aini Teaching Hospital. Subject A convenience sample of staff nurses (n=90) who are working in the previous mentioned setting. Tools Three questionnaires were used for this study: nurse collaboration behavior scale (20 items), quality of work life (38 items), and job satisfaction questionnaire (28 items). Results Results of the present study regarding collaboration behavior items revealed that around two-thirds (64.4%) of the participants agreed on listening to each other’s opinions and suggestions item, while 34.4% of them disagreed about no qualms in sharing their ideas with one another item. Also, participants were highly perceived for all-quality work life dimensions (mean%=72.1%) and most of the study participants had a moderate level of job satisfaction (78.9%). However, this study showed that there was a statistically significant positive correlation between nurse collaboration behavior and quality of work life, but no correlation was found between nurse collaboration behavior and job satisfaction (P=0.000). Conclusion The current study concluded that the majority of participants agreed about most of collaboration behavior items, participants were highly perceived for all-quality work life dimensions, and most of them had a moderate level of job satisfaction. However, there was statistically significant positive correlation between collaboration behavior and quality of work life, but no statistically significant correlation between collaboration behavior and job satisfaction as well as there was a positive statistically significant correlation between quality of work life and job satisfaction. Recommendations Nurse managers should display collaboration behaviors to construct an engaging climate, collaborative relationship with nurses and health team to preserve quality of patients’ care, and hospital administration must regularly monitor nurse job satisfaction and resolve points of dissatisfaction to encourage staff affiliation with the organization and to improve quality of work life.