Abstract

The problem of the e-learning quality systems, the assessment of the e-learning platforms using their specifications, the progressive identification and implementation of the quality standards in e-learning are actual research themes that concern pedagogues, IT specialists and practitioners. It is known the fact that nowadays e-learning is the key instrument to make learning international, and the development e-learning media quality has become a strategic objective for the modern provider for education and training. The present article deals with the problem of ensuring the quality for the e-learning resources and proceses for the students that use the Moodle platform in Romania making use of the ELQ model for quality assessment of e-learning in higher education. The aim of the present paper is to demonstrate the importance of a correct understanding of the process of ensuring the quality within the e-learning media for students, as well as the necessity to generate trust in satisfying the quality requirements for the interactive training in the e-learning system. After reviewing the existing literature, particularly focusing on QA frameworks, models and procedures, one used the base semi structured interview enquiry and content analysis. The paper submits to analysing some experts' opinions on e-learning, pedagogues and practitioners concerning the quality of the training process of students in the e-learning system, but also some students' perceptions concerning their degree of satisfaction of these in rapport with the e-learning services that are offered. Qualitative and quantitative findings have been presented. The findings support the flexibility and relevance of ELQ as an e-learning assessment model. The present paper brings light on some concrete aspects of the quality ensuring process of the e-learning content and services for students that need permanent improvement and that makes all the people involved responsible and creates the premises for the development of an e-learning culture.

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