Qualification of Internet Network Using Zoom Application

Abstract

In this era, all people using internet to do many activities. This circumstance is become more often conducted when Corona virus started to attact all countries in the world. Many activities outside of people are forbidden to do. As a result, all formal-occupations, academic-atmosphere and other types of jobs in market places in general, tend to be done from home. Applying internet connection is solution to do all things from home. Doing meeting online, learning system in schools and colleges, can be performed at home by using Zoom Application. Zoom is a cloud-based collaborative of video conference service that offer online meeting features, group messaging services and protection of recording sessions. To assure Zoom is used well, internet network quality must be guarantee. Hence, Internet-Service-Provider institution that can supply and operate internet well on the clients. Nowadays, there are many complaints about their services when customers using Zoom in their gadgets many times. Therefore, this paper aims to determine qualification of internet-network through 40-users which are supplied by private Internet-Service-Provider institution in Pekanbaru, based on real conditions/obstacles that are experienced of each user when they are implementing Zoom. Results of the research show that 75% from 40-clients get Bad and Unsatisfied of internet-networking, while 25%-users obtain Satisfied and Very-Satisfied in same condition, through QoS-Parameters such as Packet-Loss, Throughput, Delay based on TIPHON. To repaire the quality of QoS-Parameters, Internet-Service-Provider should increase bandwidth in total and manage that bandwidth, hence qualification of internet-network in all customers will be improved fairly.