Abstract

Social health insurance (SHI), one mechanism for achieving universal health coverage, has become increasingly important in low- and middle-income countries (LMICs) as they work to achieve this goal. Although small private providers supply a significant proportion of healthcare in LMICs, integrating these providers into SHI systems is often challenging. Public–private partnerships in health are one way to address these challenges, but we know little about how these collaborations work, how effectively, and why. Drawing on semi-structured interviews conducted with National Health Insurance (NHI) officials in Kenya and Ghana, as well as with staff from several international NGOs (INGOs) representing social franchise networks that are partnering to increase private provider accreditation into the NHIs, this article examines one example of public–private collaboration in practice. We found that interviewees initially had incomplete knowledge about the potential for cross-sector synergy, but both sides were motivated to work together around shared goals and the potential for mutual benefit. The public–private relationship then evolved over time through regular face-to-face interactions, reciprocal feedback, and iterative workplan development. This process led to a collegial relationship that also has given small private providers more voice in the health system. In order to sustain this relationship, we recommend that both public and private sector representatives develop formalized protocols for working together, as well as less formal open channels for communication. Models for aggregating small private providers and delivering them to government programmes as a package have potential to facilitate public–private partnerships as well, but there is little evidence on how these models work in LMICs thus far.

Highlights

  • Universal health coverage (UHC) is a key priority set out by both the World Health Organization and the United Nations General Assembly (World Health Assembly 2005; World Health Organization 2010)

  • Aggregating franchised private providers to facilitate their interactions with government may be one way to encourage ongoing partnership, but this is an area for further inquiry in low- and middle-income countries

  • COfficials working with the Kenya National Hospital Insurance Fund (NHIF) or Ghana National Health Insurance Scheme (NHIS) who work directly with African Health Markets for Equity (AHME)

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Summary

Introduction

Universal health coverage (UHC) is a key priority set out by both the World Health Organization and the United Nations General Assembly (World Health Assembly 2005; World Health Organization 2010). Because certain populations cannot afford any financial contribution either through taxes or through direct payments, a number of countries, such as Indonesia (Aspinall 2014), have created hybrid SHI systems in which government monies are used to cover these populations. Despite such efforts to extend their reach, LMICs often face challenges in achieving broad and sustained population coverage through their SHI schemes through public providers alone. Research suggests health system weaknesses among public providers, including inadequate staffing of health facilities (Ganle et al 2016) and a lack of basic medicine and health supplies (Jenkins et al 2013), as well as an insufficient number of public health facilities where beneficiaries can use their coverage, prompting some to discontinue their enrolment (Agyepong et al 2016)

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