Abstract
This research aims to analyse good and quality public social services for older people. This descriptive qualitative research was conducted at Panti Sosial Tresna Werdha (PSTW) Gau Mabaji/social services center for aging. The informants of this research are the management part, social worker, social workers, family, and clients. Used instrument were questionnaire, interview guide and limited participatory observation. Data were analyzed with deeply descriptive qualitative. The result of this research shows that high social public services seem within social services and rehabilitation processes namely: responsibility, assurance, and empathy of chief of centre, social worker are mostly very high.
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