Abstract
In Malaysia, the goods and services tax (GST) was implemented in 2015 as part of a tax reform program to generate a stable source of revenue. This study explores human behaviour towards GST, a week post-implementation. The partial least square (PLS) modelling was used to establish the relationship between acceptance, knowledge and feelings towards GST as well as the quality of life. There is a positive relationship between the antecedents and the quality of life. Acceptance of GST exerts a significant relationship towards feelings and quality of life in the future.
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