Providing the Optimal Framework of Knowledge Management in Construction Projects with Meta Syntheses and Shannon Entropy Method

Abstract

Abstract Lack of knowledge management in construction projects leads to knowledge dispersion and loss of organizational learning. In this study, we try to provide a clear and comprehensive picture of feasibility and deployment of knowledge management in construction projects using Meta syntheses and Shannon entropy methods. Using the meta syntheses method, 475 books and articles were studied in the field of knowledge management and by content analysis, the conceptual framework suggested in this study consist of 62 components or codes and 14 concepts in four categories or dimensions were organized and extracted. The identified dimensions are: manpower resources, structure, infrastructure, and strategy that each of them explains what, how and why knowledge management is in project-based organizations. Based on findings, crisis management codes in recruiting, rules and regulations, holding meetings to incorporate knowledge, documenting experiences, trust in teamwork, the existence of knowledge software for employee communication (dynamic engagement), use of documents in order to incorporate knowledge and care for individual development in the teamwork have the highest importance coefficients and highest rating among the codes meaning that in the field of feasibility study and effective deployment of knowledge management in construction projects these topics are more considered and studied.