Abstract
Social networks expand the communication tools of nature conservation. Nonetheless, to date there is hardly any scientific literature on nature conservation communication in social networks. For this reason, this paper examines 600 Facebook and Twitter posts of three German nature conservation organizations: Federal Agency for the Conservation of Nature (Bundesamt für Naturschutz, BfN), Naturschutzbund Deutschland e. V. (NABU), and World Wide Fund for Nature (WWF) Germany. Using the Mann–Whitney U method and Spearman’s rank correlation analysis, it reveals how post design affects communication success and provides respective recommendations for German conservation organizations. Communication success was divided into four indicators: reactions, comments, shares, and overall engagement as a synthesis of the three. On Facebook, the use of hashtags, images, and many characters (up to 1500) leads to higher success, whereas emojis and videos can reduce it. On Twitter, links, images, and longer posts promote user interactions. Emojis have a positive influence on comments and overall engagement, but a negative influence on reactions and shares. In addition, hashtags reduce overall engagement on Twitter. These results are discussed with reference to similar studies from other political fields in order to provide recommendations for conservation organizations. A validation and expansion of the presented results is recommended due to the growing relevance of digital nature conservation communication.
Highlights
IntroductionPublisher’s Note: MDPI stays neutral with regard to jurisdictional claims in published maps and institutional affiliations
We aim to confirm or reject the following hypothesis: Communication success on Facebook and Twitter is influenced by the utilization of design characteristics commonly found in posts, such as hashtags, links, emojis, images, videos, interaction prompts, and post length
What follows is a descriptive insight into the collected data, i.e., the design of the conservation posts and the user engagement achieved
Summary
Publisher’s Note: MDPI stays neutral with regard to jurisdictional claims in published maps and institutional affiliations. It is only through communication that nature conservation issues gain social relevance and acceptance. Since the beginning of the 1990s, the World Wide Web has supplemented the written communication tools of society and of nature conservation. As it offers a wide range of new opportunities for obtaining information, participating, interacting, and forming opinions, it quickly developed into a catalyst for a change in the way society communicates—including nature and environmental conservation actors [4,5]. Many nature conservation organizations around the world use social networks for their public relations work
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