Abstract

This paper attempts to reveal the prospects of Digital Financial Services (DFS) in Bangladesh by introducing associated concepts-fourth industrial revolution, digital economy, and digital financial services. Required data and information was collected primarily from the numerous sources of a secondary resource. It finds that Bangladesh has achieved remarkable progress in mobile phone penetration and secured among the top four countries advancing towards the digital economy rapidly. The country has tremendous prospects of DFS ahead; it will bring impressive economic growth and reduce poverty with huge strategic opportunities through connecting and using cutting edge technologies of the 4th industrial revolution. Bangladesh's government’s effective policy reforms, digital Bangladesh’s vision, and the a2i program ran by the Prime Minister Office made this boom in spreading digital financial services. It was projected by Bangladesh Bank and Light Castle that the MFS trend will be grown consistently; there will be 407 million clients and BDT 121 billion will be transacted in 2022. Challenged IT infrastructures, few regulatory and operational constraints including digital illiteracy are considered as the barriers to using the full potentials of digital financial service. In realizing the goals of Sustainable Development Goals (SDGs), the article will be useful for policy-makers, academia, learners, policy advocates, experts, and stakeholders of digital financial services.

Highlights

  • Industrial revolution transformed the society from feudal to high tech industrialized capitalist society, it witnessed four phase since the eighteenth century

  • According to 2017 report, 37% of the total population was included in full financial services institution which is 5% more from 2016; the picture shows an increase in financial inclusion through Mobile Financial Service (MFS) (Shehab, 2019)

  • Government’s effective policy reforms and digital Bangladesh vision made this boom in financial technology industry

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Summary

INTRODUCTION

Industrial revolution transformed the society from feudal to high tech industrialized capitalist society, it witnessed four phase since the eighteenth century. Fintech refers to digital technologies containing potential to transform the provision of financial services spurring the development of new – or modify existing-business models, applications, processes, and products.[5] In practice, the term “fintech” is broadly used to denote the ongoing wave of new DFS. Examples of these technologies include web, mobile, cloud services, machine learning, digital ID, and Application Programming. DFS is being channelized by a number of MFS; Table 1 reveals key share holders who are shaping the market

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