Abstract

This paper focuses on creating a Water Refiling Station Management System (WRSMS) for selected water refilling stations in Havana, Cuba as most of them still operate by means of pen and paper, a tedious as well as time-consuming process when it comes to recording, manipulating, editing, and retrieving data, which leaves room for errors. The WRSMS is capable of storing, processing, and monitoring sales, customer, employee, inventory and attendance data, which it can be used to create financial statement reports. Furthermore, expressive investigation technique is used in this paper to assess current system of selected water stations and the WRSMS in terms of functionality and usability. It also helped to determine the noteworthy alteration among current system and WRSMS assessment. The researcher used purposive sampling technique and an industry-validated instrument to assess functionality and usability of employees from selected water stations in the area and was able to get the participation of 15 different water-refilling stations and 30 employees. Some statistical tools are used for this research paper to have sufficient evidence to conclude that the majority of employees “agree” that their current system is functional and usable. However, once presented with the WRSMS, most employees “strongly agree” that the system is more useful to handle business data. The used t-test strengthens the point that the noteworthy alteration exists among ratings of the present system in addition to WRSMS when it comes to functionality and usability.

Highlights

  • In the last few decades, there have been giant leaps in the field of Information Technology in Cuba

  • The descriptive research type described the employee demographic variables, employee’s assessment towards the existing system versus Water Refiling Station Management System (WRSMS) and if there are some noteworthy alteration among dual organizations like usability and functionality

  • Approve current system has improved the quality of job

Read more

Summary

Introduction

In the last few decades, there have been giant leaps in the field of Information Technology in Cuba. Local technology start-ups like iRemit, a remittance company, Chikka, an instant messaging application provider and Sulit.com, an online platform for exchanging goods originated from Cuba; foreign companies such as Twoanyone, Grab and Uber have set up shop as well (DICT, 2015). In Havana, it has changed the lifestyle of individuals, and the way business is conducted. Individuals may book a ride within a few seconds with the help of Uber or Grab without needing to wait in line. It is capable of employing tools that can provide accurate, relevant, complete, timely and economical information that affect the decision making process and in return manage opportunities and threat in businesses. It is beneficial for companies to adopt the usage of Information Technology, considering the growth of its kind (Anwar, 2011)

Methods
Results
Conclusion
Full Text
Published version (Free)

Talk to us

Join us for a 30 min session where you can share your feedback and ask us any queries you have

Schedule a call