Proposal to improve the process of administration of projects financed by CONACYT by the Treasuries of the Universities of Campeche

Abstract

The treasuries of the universities and educational institutions of the state of Campeche, have processes for the administration of projects that are generally made up of many steps to follow to carry out the different procedures such as payments to suppliers, per diems, scholarships, among others, which usually takes from days to weeks, making it impossible to meet the commitments made by the institution. The objective of this work is to evaluate the flow of the current financial administration process of the projects of the National Council of Science and Technology (CONACYT) to propose a reengineering of the processes. The technique of direct observation and the survey was applied to learn from the users the perspective of the administrative process and to identify critical points in conflict. The study of time and movement proposed by Tejada et al (2017) was applied, a tool that determines the standard times of the operations that make up a process; and the movements of the people involved to carry out said operation. With this application of this method, the following were achieved: minimizing the time required in each step and the costs, providing a reliable and high-quality process, eliminating inefficient steps, and accelerating the efficient ones.