Project Management Best Practices in the Implementation of a Quality Management System (QMS) in an Environmental Analysis Laboratory

Abstract

This article proposes a study on the best project management practices for implementing a Quality Management System (QMS) in a Laboratory of Environmental Analysis in a shorter period and with the expected quality. In 2020 it was established as a guideline for the self-sustainability of the laboratory, obtained through revenues generated from the provision of services. For its insertion in the market of analysis, implementing a QMS was essential. This study is a case report of an exploratory, bibliographical nature. Tools and project management techniques were applied for its development, such as using PMCanvas, which corroborated fulfilling the established deadline with the expected quality.