Abstract
As smart technology proliferates, enterprises must engage not only in the transformation of intelligence but contend with pressure do so as soon as possible. Smart transformation is critical for manufacturing enterprises in the development of smart manufacturing. This study addressed the gap between maturity models and project management by designing an effective assessment framework for smart transformation. It adopts the Smart Industry Readiness Index, created by the Singapore Economic Development Board, as a maturity assessment model to analyze enterprises’ smart transformation and formulate project management strategies. Enterprises can use this model to examine the maturity level of their transformation and assess scope for improvement in their project strategies and implementation barriers. This study focuses on Taiwanese enterprises using data collected from 165 valid questionnaires and subjected to a cluster analysis. Enterprises were divided into three categories. The results reveal that, first, most enterprises’ smart transformation is at an immature or medium-maturity level, and is therefore amenable to further improvement. Second, inconsistent with research findings, many enterprises invest in transformation projects but fail to advance these projects to maturity. Third, most enterprises’ project management plans fail to meet actual transformation needs. Using the thematically oriented maturity model proposed in this study, Taiwanese enterprises can effectively evaluate the maturity of their transformation projects. In conclusion, the study highlights that Taiwanese enterprises must identify more effective external resources to strengthen their competitiveness.
Highlights
Since Industry 4.0, the development trend for emerging industries and disruptive technology has extended to industrial reforms through potential markets
Our analysis revealed that 59% of the enterprises considered adopting external system solutions to assist in the implementation of transformation projects and 55% reported that their current transformation project does not meet their requirements because the project process was too complex and implementation steps were not clearly illustrated
Our study developed a project-based maturity model providing an evaluation and assessment framework that enables organizations to identity their best practices and those of their rivals to design an optimal path to implementation
Summary
Since Industry 4.0, the development trend for emerging industries and disruptive technology has extended to industrial reforms through potential markets. Automation and smart application effectively reduce labor demand and considerably enhance production efficiency [1,2,3,4,5]. Such changes in the ecological system have led to gradual yet notable changes in the manufacturing industry. Smart transformation has become the key to measure the enterprise capability and competitiveness It involves organization design [8], dynamic capability identification [9], business model establishment [10, 11], discovery of new strategies [12], and seizing market opportunities by introducing new digital technologies. With the development of digital technology, the components of perception, thinking, connection and action ability have become the key to smart transformation
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