Project acceleration using temporary workers with heterogeneous efficiency: optimal and best recruitment policies

Abstract

ABSTRACT This paper investigates recruitment decisions of temporary work with several levels of experience, from beginners to experts (heterogeneous efficiency) to accelerate a manufacturing project with the objective of labour cost minimisation. A Mixed Integer Linear Program formulation of the problem is developed to find the optimal pool of temporary work of each experience level so as to minimise the cost subject to a desired deadline. The deadline is decreased decrementally in order to identify any potential patterns of recruitment along the reduction in the project duration. A variety of projects, efficiency levels with respect to years of experience and cost scenarios are considered in an experimental framework. Simulation results show a high sensitivity of the optimal pool of temporary work to the project type, efficiency levels and costs. A worst-case analysis suggests that using solely expert temporary workers might be the best recruiting policy to accelerate a project, whatever the desired deadline.