Abstract
The relevance of the study lies in the necessity of developing the remote forms of counselling work with foreign students during the adaptation period. In this regard, the purpose of the present study is to analyse the programmes of remote counselling of international students at HEIs in the US to determine the potential for extrapolation of foreign experience into the higher education systems of other countries. We applied a number of methods, such as analysis, synthesis, abstraction, the method of moving from abstract to concrete, which enable a comprehensive review of the issue of remote counselling of international students. The article studies the aspects of online counselling of international students. Psychological support has been observed to be an element of the acculturation triad and therefore should be considered in the context of the education process. The article emphasises that since international students are exposed to the negative influence of the phenomenon of “culture shock”, and they should participate in relevant initiatives aimed at the development of skills for overcoming emotional and psychological issues. We have analysed the programmes, courses, and seminars of the University of Minnesota and the Florida International University, which allowed determining the algorithm for the development of the online counselling system, namely providing international students with informational reference materials (including reading materials and videos) for their personal guidance and general understanding of the challenges relevant for foreign students; holding personal meetings between a student and a counsellor via video conferences, which allows discussing the existing psychological issues and build interpersonal relationships. The practical benefits of this study reside in the fact that the development of remote programmes, courses and seminars (with the introduction of foreign experience to such activities) will have a positive impact on the psychological support system at the country level and will facilitate further development of remote education systems and ensure the increased use of modern ICTs in education and other areas
Highlights
International students in the education system of a country are an indicator of the level of quality and efficiency of services provided by this system
Let us consider the approaches to remote counselling of international students used at the University of Minnesota, where students have an access to counselling services (Student Counselling Services), with the main one being Online Counselling [21], which helps international students develop skills of dealing with social anxiety and depression symptoms or stressful situations
Since the adaptation of international students is a part of the education system, there is a need for working with such persons in the context of linguistic, social and cultural preparation, but factoring in the psychological aspect as well
Summary
International students in the education system of a country are an indicator of the level of quality and efficiency of services provided by this system. According to the data provided by the Ukrainian State Centre for International Education (USCIE), 80,470 students from 158 countries were attending higher education institutions in Ukraine as at 1 January 2020 [1]. At first glance, these statistics show the diversity of the student body. The data provided by the USCIE reveals that the majority of international students studying in Ukraine are from countries such as India, Morocco, Azerbaijan, Turkmenistan, Nigeria, Turkey, China etc., which shows the lack of attractiveness of Ukrainian HEI for students from the EU countries [1]. Such modernisation measures may include international best practices, which should be applied at universities and professional pre-higher education institutions with a certain level of adaptation
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