Profiling help for an unemployed person - an unsuccessful experiment or a missed opportunity?

Abstract

In June 2019 the profiling of support for the unemployed was eliminated (introduced in middle of 2014). The process of support profiling was supposed to more accurately dedicate support to people registering in employment agency, but over time the profiling became a routine procedure. Statutory support instruments for people detached from the labour market were also symbolic. The Constitutional Tribunal, the Ombudsman and the employees of the local (poviat) employment agencies themselves spoke critically about the support profiling. According to them the profiling system prevented those people from operating effectively due to the limited range of forms of assistance that could be used in the established assistance profile. The purpose of my article is to try to answer the question of why the profiling did not work in Polish conditions. The article contains conclusions from a short study on this issue conducted in poviat employment agencies in January 2020.