Professional Satisfaction and Interpersonal Relationships in the Bank Organizational Environment

Abstract

As different researchers prove (Zlate, 2004), interpersonal relationships act as compensating factors for the monotony of work related tasks, tiredness or insufficient remuneration. In this study, we aim to analyze the influence of interpersonal relationships on professional satisfaction, in the context of banking organization. Our first objective was to identify a possible influence of interpersonal relationships among co-workers on professional satisfaction, and the second objective was to point out the influences of interpersonal relationships with the superiors on the workers’ professional satisfaction. Reaching these objectives offers us the possibility to make an intervention plan in order to improve these relationships.