Abstract
Although often mentioned as an area in which product–service systems (PSS) possess great potential, the health care sector has not been in the focus of research in the past. This paper briefly reviews the challenges and benefits of implementing PSS and analyses the special characteristics of the health care market. A case study is then reported in which a PSS approach has been developed for a business-to-business, as well as a business-to-customer, scenario, in order to establish and then grow a market for an innovative method to treat brain tumours and neurodegenerative diseases.
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