Abstract
The results of the development of a modified quality function deployment (QFD) method, obtained for the first time to improve the product quality planning process in the metal cutting of laser technologies confirming the dynamics of open innovation, are presented. When using new marketing technologies, the requirements of consumers are established; a factorial model of customer satisfaction was determined with after an assessment by expert methods, their wishes were transformed into indicators of product quality, and its concept was developed. Product quality is enhanced by optimizing project specifications. The method of functional cost analysis (FCA) was applied for the manufacturing processes, which made it possible to reduce the costs of their implementation. New methods of product quality control were applied. The developed planning process is described by a sequence diagram, an algorithm, and a responsibility matrix. The research used search methods including Internet resources required for open innovation, namely functional modeling methods (IDEF) and the method of advanced product quality planning (APQP). The results of the achieved advantages of open innovation (reduction in research and development costs, implementation of the principles of total quality management (TQM), customer orientation, process approach, improvement) are recommended for further application both at the enterprise and in the metalworking of mechanical engineering. The practical significance of the results of this work is the reduction in internal and external failures by 12%; reduction in time for new product development by 9%; reduction in costs for online resources by 11% and quality control during production by 7%; reduction in labor costs for process management by 25%; and the stability of the process, which improved by 25%.
Highlights
The analysis completed in this paper aims to determine whether the issues detected at Laser Technologies JV OOO are primarily related to organizational planning
The goal of this work was achieved—the quality management system was improved through the effective management of innovation and product quality planning using the latest methodologies in the conditions of “Laser Technologies”
These studies were performed in order to improve the company’s quality management system (QMS) by improving the quality of manufactured products when developing the process of product quality planning (QFD) and mastering the quality function deployment (QFD) methodology and using other innovative, advanced quality management methods and implementing the principles of Total Quality
Summary
The defense industry of the region is directing significant funds towards increasing the volume of manufacturing and the modernization and refitting of production facilities With this approach, it has been concluded that an enterprise such as Laser Technologies JV OOO turned out to be a valuable business for the region. The essence of organizational planning involves the scientific justification of upcoming economic development goals and forms of economic activity as well as choosing the best methods for the implementation thereof This choice is made by gaining a complete understanding of the type of product, service, or work in demand in the market, the volume needed, and the timeframes in which they should be released [11,12].
Talk to us
Join us for a 30 min session where you can share your feedback and ask us any queries you have
More From: Journal of Open Innovation: Technology, Market, and Complexity
Disclaimer: All third-party content on this website/platform is and will remain the property of their respective owners and is provided on "as is" basis without any warranties, express or implied. Use of third-party content does not indicate any affiliation, sponsorship with or endorsement by them. Any references to third-party content is to identify the corresponding services and shall be considered fair use under The CopyrightLaw.