Comparative Analysis of Awareness and Knowledge of APQP Requirements in Polish and Romanian Automotive Industry

Abstract

In the present financial and economic context, the automotive industry faces new challenges posed by the current crisis. Companies have to ensure that the quality products are delivered on time and in a competitive price. One of the most recommended techniques of quality management by specific standards of the automotive industry for product development is Advanced Product Quality Planning (APQP). Product Quality Planning is a structured method of defining and establishing the steps which are necessary to ensure the customer satisfaction from the product. The goal of this paper is to present the results of evaluation of awareness and knowledge the APQP techniques in Polish and Romanian automotive industry. The research method was a questionnaire with indicators to measure the awareness APQP tools. The research was conducted among design and technology professionals in Polish and Romanian automotive companies. On the basis of questionnaire it was performed a comparative analysis of results from Poland and Romania. In this way it is shown which methods and tools of APQP are better known and understood in each country. It was pointed out which tools are difficult to use or there is lack of knowledge about them. It was also shown which methods are most often used in the Polish and Romanian automotive companies. They were also summarized the similarities and differences in the knowledge and using the APQP in both countries.