Abstract
The product development knowledge stored in manufacturing firms can be obtained and re-used to assist the development engineers in new product development and facilitate the use of knowledge resources, which in turn enhances the quality and reduces the time-cost of product innovation. This study presents a knowledge service integrated framework for product development, which is refined from the literature and supported by practice needs. The proposed integrated framework is supported by four pillars of work, namely, how to represent knowledge exactly, the model of knowledge integration, the method of knowledge recommendation, and the mechanism and performance evaluation of knowledge service. A demonstration of a gantry crane design is provided to show the effectiveness and benefit of the proposed integrated framework and technology solutions. Finally, we offer some pointers for future research.
Highlights
Manufacturers face increasing pressure to compete on improving product quality while satisfying the time to develop new products for the marketplace
The knowledge demands of the proposed framework could be divided into three dimensions: knowledge representation, knowledge acquisition, and knowledge matching between knowledge resources and demands
The performance evaluation can improve the performance of the knowledge service system, as well as provide potential benefits to manufacturing firms
Summary
Manufacturers face increasing pressure to compete on improving product quality while satisfying the time to develop new products for the marketplace. The proposed framework seeks to provide a solution for the engineers to make decisions on their tasks For this purpose, an XTM-based (XML Topic Map) knowledge model is proposed, the ontology-based knowledge integration and knowledge recommendation methods have been developed. Manufacturing companies mainly focus on high time-cost for designers to acquire knowledge and low knowledge integration Based on these challenges, the knowledge demands of the proposed framework could be divided into three dimensions: knowledge representation, knowledge acquisition, and knowledge matching between knowledge resources and demands. The know-who knowledge contains the domain experts, customers, organizational routines and organizational culture To reuse these four categories of knowledge, this paper designs an XTM-based representation model to effectively model and represent knowledge in the different product development stages. The performance evaluation can improve the performance of the knowledge service system, as well as provide potential benefits to manufacturing firms
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