PROCESS-ORIENTED AGGREGATION SCORECARDS OPERATIONAL CONTROL FORWARDING ACTIVITIES

Abstract

The paper proposed and substantiated scientific approach to development of a unified control system for freight forwarding activities (FD) on the basis of applied information systems to improve the efficiency and manageability of freight forwarding company. A mathematical model for calculating targets for process control in forwarding activities, as well as the method of formation of the system of control procedures and control algorithm and eliminate incidents, integrated information system to support management decisions (DSS ). Theoretical basis of the study are the works of Russian and foreign authors in the field of the modern theory of the development of transport, as well as control systems for DSS. Formation control procedures carried out on the basis of comparison of the main tasks and milestones of the parameters on which the performance evaluation, and its generalization in the system was based on the deductive method. Research methodology uses a systematic approach to identify the features of the system as a whole depending on the effect of changes in each of the elements that compose it. When developing formal models of components used methods of general systems theory, the classical set-theoretic apparatus. System analysis activities conducted on the basis of real statistical data processed using the methods of experimental design. The proposed control system to determine the optimal parameters of the transport chain, taking into account the specifics of each transaction and the specific conditions of carriage in close connection with the parameters of the environment and management objectives of the enterprise. Set of scientific principles, ideas and practical research results, developed methods and algorithms have been tested and implemented for practical application in The Association of International Road Transport Carriers (ASMAP) and company BDP International.