Procedimiento para la evaluación del desempeño sobre la Base de las competencias laborales en la Ronera, Santiago de Cuba

Abstract

Currently, performance evaluation is part of the integrated human talent management system and constitutes a strategic tool to determine if the work performance of a collaborator in a specific position contributes to the achievement of organizational objectives. This research was carried out in the Basic Business Unit (UEB) Ronera Santiago de Cuba. Corporación Cubaron S.A and its objective is to propose a procedure to evaluate performance based on labor competencies in a selected job belonging to a key process area of the entity. The method of Dialectical and Historical Materialism was used with the materialist conception of history that includes the following methods: historical-logical, analysis and synthesis, as well as the Delphi method, the holistic approach, the application of the GRAFCET methodology and empirical methods (observation , experimentation and measurement) in the application of the techniques used in the development of the investigation, to elaborate the profile of position by competences and evaluate the performance using an action plan that allows its continuous improvement. As significant results, the job competencies position profile was developed and based on this, performance was evaluated, which allowed proposing a program of actions to improve the performance of the workforce in the selected position. Keywords: human talent, job skills, job profile by skills, management by skills, job performance evaluation.