Problems Affecting Work Performance of Healthcare Practitioners in Jazan, Kingdom Of Saudi Arabia

Abstract

This Study Aims To Provide Human Resource Management Framework To Address The Need Of Improving Delivery Of Leadership And Management Skills To Promote The Quality Of Healthcare Practitioners In Health Facilities In Jazan, Kingdom Of Saudi Arabia. This Is A Cross-Sectional Study Involving 60 Health Workers And 40 Health Managers In Health Facilities Operated By Moh. Questionnaire Was Used Supported By Unstructured Interview To Gather Data Which Were Statistically Treated Through The Percentage And Weighted Mean. Results Showed That A Typical Healthcare Practitioner In Jazan, Ksa Has A Mean Age Of 31.17 For Health Workers And 28 For Health Managers; Mostly Females From Asian Countries With Diploma In Nursing/Midwifery As Educational Qualification. Most Of The Health Workers Are Charge Nurses (41.67%). Average Years Of Work Experience Are 6.92 Years For The Health Workers And 12.63 Years For The Health Managers. The Health Workers Showed Agreement On The Utilization Of Performance Appraisal In Their Unit (Mw=3.66). However, They Were Uncertain On Their Appraisal Regarding Remuneration, Benefits And Recognition (Mw=3.30) As Well As On Staffing And Work Schedules (Mw=3.01) And Staff Development (Mw=3.31). Problems Affecting Their Performance Was Generally Moderately Serious (Mw=2.39) But Shortage Of Staff Specifically Was Very Serious (Mw=3.27). They Perceived The Strategies To Improve And Maintain Excellent Performance As Moderately Needed (Mw-2.23). Health Managers Were Often Involved In Management Tasks (Mw=2.89) And They Assessed Their Skills As Good (Mw=3.63). In Conclusion, Many Of The Healthcare Practitioners Are Dominantly Female Expatriates From Asian Countries Who Do Not Have The Current Educational Qualification Required In The Job. As A Consequence, They Encounter Problems In Their Job Ad Management Affecting Their Work Performance. Addressing These Problems Is Necessary To Improve The Work Performance And Management Skills Of The Healthcare Practitioners.