Abstract
Nowadays, the co-creation method has become a new development trend in the era of technology. Towards this scenario, design industry firms currently have transformed their development strategy from a good-dominant into service-dominant and more attention given to end-users in the development process. As a result, the conventional development process has been replaced with more cooperative development which is customer focus. Most of the Results from established sources such as journals and books have concluded. The framework is accumulated from both parties involved: the users and designers. This paper further contributes to the literature on the co-creation of value and digital ecosystems. Keywords: co-creation method; co-creation framework; co-creation. eISSN: 2398-4287 © 2020. The Authors. Published for AMER ABRA cE-Bs by e-International Publishing House, Ltd., UK. This is an open access article under the CC BYNC-ND license (http://creativecommons.org/licenses/by-nc-nd/4.0/). Peer–review under responsibility of AMER (Association of Malaysian Environment-Behaviour Researchers), ABRA (Association of Behavioural Researchers on Asians) and cE-Bs (Centre for Environment-Behaviour Studies), Faculty of Architecture, Planning & Surveying, Universiti Teknologi MARA, Malaysia. DOI: https://doi.org/10.21834/ebpj.v5iSI1.2309
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