Preference or Eligibility? A Qualitative Inquiry into Agency and Communality in Gender, Employment Status and Hierarchical Levels in the Public and Private Banking Service Sector

Abstract

This study inquired into the concept that men and women are labeled with qualities associated to their gender, employment, and hierarchical levels. The objective is to study the communal/ agentic traits by each gender in the banks in service sector of Lahore, Pakistan. The paper employed qualitative strategy with semi-structured interview to gather information and themes from purposively chosen higher management personnel in the banks in the service industry of Lahore, Pakistan. The results showed that the gender, employment statuses and various hierarchical levels have a mixture of agency and communality. However, some new insights were also found regarding organizational structure, gender and spirituality in the qualitative information which proved beneficial for the organizational structure and employment.