Abstract

In keeping with renewed emphasis within IBM to accelerate delivery of solutions to the marketplace, IBM's Research Division has implemented a Services, Applications, and Solutions (SAS) strategy by which resident technologies and skills are brought to bear on customer problems through means which lie outside traditional product lines. This strategy comprises a collaboration among the Research Division, worldwide Industry Solution Units, other IBM divisions, and customers from a broad range of industries. Its aim is to develop industry-specific solutions, advanced applications, and key enabling technologies, across many industry segments, which possess replicable components and provide unique value and competitive edge to IBM's customers.

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