Abstract

Three main schools of thought about knowledge and knowledge management are positivism, non-positivism, and pluralistic perspective. Their conflict about what knowledge is and what knowledge management endures without concluding end. This article contributes to the literature by arguing for a different perspective that helps solve this conflict: pragmatism. Knowledge, for pragmatists, is outcome of inquiry, with the chief value being its usefulness. From this perspective, we argue for a reflective knowledge management approach, which requires knowing people and people in charge of the knowledge management function to have an attitude of being that is called knowledge responsibility.

Highlights

  • Among many developments taking place recently in the field of management and organization, the movement emphasizing the role of knowledge is remarkable (Schipper, 2005)

  • In light of this discussion, we present the pragmatist view about knowledge management, which can be named reflective knowledge management (Schipper, 2005)

  • From the pragmatist epistemology of knowledge, we argue for an approach of knowledge management that can be called reflective knowledge management (Schipper, 2005)

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Summary

Introduction

Among many developments taking place recently in the field of management and organization, the movement emphasizing the role of knowledge is remarkable (Schipper, 2005). This paper contributes to the literature by arguing for a perspective: the pragmatist philosophy about knowledge and knowledge management. It helps address the gulf and conflict between existing schools of thought by proposing an encompassing view to eliminate their opposition. We start our discussion of the pragmatist perspective about knowledge and knowledge management To this end, we render our pragmatist-inspired interpretations of knowledge by heavily drawing on John Dewey. We render our pragmatist-inspired interpretations of knowledge by heavily drawing on John Dewey In light of this discussion, we present the pragmatist view about knowledge management, which can be named reflective knowledge management (Schipper, 2005).

Knowledge and Knowledge Management in the Literature
Positivist Perspective about Knowledge and Knowledge Management
Non-positivist Perspective about Knowledge and Knowledge Management
Pluralistic Perspective about Knowledge and Knowledge Management
Critique of the Perspectives and Their Opposition
Methodology
Pragmatism: A Short Introduction
Knowledge Seen through a Pragmatist Lens
Implications for Knowledge Management from the Pragmatist Perspective
Management Focus
Misplaced Universality
Collective Myopia
Forgotten Absence
Conclusion
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