Pragmatic Correlations of Quality-of-Experience and Quality-of-Service in IMS-Based IPTV Network

Abstract

To let the service system react quickly on customers’ perception or user experience while using the service, mapping functions between Quality of Experience (QoE) and Quality of Service (QoS) are strongly required in purpose of building up an intelligent QoE control system upon adjusting QoS parameters. This article studies the changing behavior of QoE with respect to changes of QoS parameters in the context of video streaming service in an IP Multimedia Subsystem-based IP Television network (IMS-based IPTV network). The article is, in fact, an extended version of the paper published by the same authors (Thu-Huong Truong, 2012). In (Thu-Huong Truong, 2012), the authors studied QoE in both terms of Mean Opinion Scores and VQM as functions of each single QoS parameter such as: loss, jitter, and delay. In this extended content, the correlation between QoE and multiple QoS parameters will be introduced. The QoE-QoS correlation could be a significant first step to build a smart QoE monitoring and control mechanism as an added value to promote the IMS-based IPTV network.