Abstract

Cardiovascular diseases, especially chronic heart failure, are associated with increased morbidity and mortality. In the context of patient care, telemedical services have great potential to address the growing imbalance between the need for treatment and current provision of care. Cardiological telemedicine centers (TMCs) can thus support patient care in rural or remote areas and enable fast access to specialists. To ensure uniform process and quality standards, the implementation of a systematic quality management system in TMCs is essential. The predefined verifiable and comprehensible quality criteria of a TMC are intended to ensure that the structured implementation of telemonitoring and structured treatment interventions based on it can bring about an actual improvement in the care of patients with heart disease. In addition, certification of the quality management system ensures that the structures and processes of a TMC are aligned with legal and normative requirements.

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