Policies, Technology and Leadership Support on Work-Life Balance among Employees of Selected Private Hospital in Klang Valley

Abstract

Work-life balance experience has significant consequences on employees' engagement with the organization. Hence, the objective of this research was to investigate the relationship between organizational support namely policy support, technology support and leadership support on work-life balance. The researcher conducted quantitative research and used structured survey by distributing electronic questionnaires to a sample size of 225 employees of in private hospital. To assess and measure the level of the relationship under investigation, descriptive analysis, normality analysis, reliability analysis, Pearson’s correlation analysis and linear regression were used to assess the significance of the relationship between the independent variables and dependent variable of this study. The result of the finding concluded that the most influential independent variable to the work-life balance was the leadership support, followed by the technology support. This result suggested that the better the leadership and technology support on the employees the better the work-life balance can be. The leadership passion for providing tangible and non-tangible support and making available relevant technology infrastructure, and the leader’s ability to drive effective work-life balance policies for the employees to enable them to effectively perform their jobs are essential for an engaged employees and productive organization. As the outcome of this research, it is hoped that the organization will be able to make a decisive decision in helping its employees improves their work-life balance by providing clear guideline in term of written policy, appropriate leadership supports and the right technology tool which in turn will enhances the employee's engagement and organizational efficiency.