Abstract
This article describes a research study performed at Northeastern State University during the spring semester of 2020. The authors detail the initial phase of a website redesign process informed by responses gathered from an online survey of website design and functionality. Results from the patron experience survey were used to gauge respondents' level of satisfaction with the library website, as well as to inform potential redesign strategies. Data will be used to plan and assess the next phase of the university’s website design project. The purpose of this paper is to provide a framework for implementing and “going live” with a new library website. The methods presented are within the context of library planning and assessment, and may serve to inform future migration efforts for web design in an academic library setting.
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