Abstract
It is commonly understood that spas were once an afterthought for operators of hotels and resorts. Yet, as living a healthy and better lifestyle has become one of the population's top priorities, spas have grown in popularity and are viewed as essential elements to a hotel or resort's success rather than being just a luxury. To aid hotel owners and operators during the spa investment decision process, as well as assist spa department managers benchmark their operations, PKF Hospitality Research (PKF-HR) has analyzed the 2006 financial performance of hotel spa departments. The sample was divided into two categories: resorts and urban hotels. The data come from PKF-HR's Trends in the Hotel Industry database.
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