Physician Leadership—Goal Setting, Management, and Accountability (516)

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1.Identify the ingredients that make up situational and servant leadership.2.Recognize the importance of setting goals that align with organizational mission and are based on the QAPI framework.3.Discuss how to evaluate providers and the importance of teamwork among providers. In this presentation, we will discuss the importance of physician leadership using examples of situational and servant leadership. We will discuss the significance of goal setting, rounding, and accountability. Communication around visit expectations, quality of care, and documentation will be covered. We will discuss the importance of setting goals that align with the organizational mission and are based on the QAPI framework. We will discuss the weighting of goals and how to develop a 90-day plan. We will demonstrate effective evaluation tools, which are focused on goal outcomes. The importance of teamwork among providers will be covered. We will discuss the five functional components of teamwork, which include trust, conflict, commitment, accountability, and results. We will describe ways to improve communication among providers through messy case conferences, educational sessions, and provider meeetings. Structure and Processes of Care