Phatic culture and the status quo

Abstract

Apart from the exchanging of information, an important role of conversation and communication is to promote social harmony through the maintenance of relationships. This is referred to as the ‘phatic’ function of communication. Indeed, digital communications technologies, and social media in particular, have been lauded for their potential to promote activism and social change through ‘raising awareness’ of injustices, their ability to motivate people into political action and the facility to organize and coordinate that action for maximum effect. In this article, I build upon previous arguments, which suggested that the rise of social networking demonstrated that online culture and communication had become increasingly phatic and less dialogic. Here I use previous empirical work to challenge the above claims of digital politics enthusiasts. I then suggest an alternative theoretical account of the function of digital media activism which better suits these empirical findings. I suggest that digital politics demonstrates a rise of ‘phatic communion’ in social media. Incorporating Heidegger’s notion of ‘idle talk’, I further suggest that the rise of a phatic online culture in social media activism has atrophied the potential for digital communications technologies to help foster social change by creating a conversational environment based on limited forms of expressive solidarity as opposed to an engaged, content-driven, dialogic public sphere.