Abstract

ABSTRACT This research investigates the viewpoints of both users and professionals regarding a specific intervention in a pedestrian path, as a way of building an intervention agenda. The study delves into the characteristics of pedestrian paths, concerning path attributes in relation to physical improvement interventions and their impact on enhancing the overall urban landscape. The focus is on understanding how users’ perspectives and the presence of heritage could influence decision-making regarding pedestrianisation aspects. The research adopts a mixed-methods approach, combining quantitative and qualitative methods. Observations, physical surveys, illustrative drawings, questionnaires targeting users, and semi-structured interviews with professionals are employed to achieve a comprehensive perspective. The findings point to variance in users and professionals’ perspectives, regarding the impact of the decision-making policies, practice, and participation, on the prominence of path appearance, comfort, safety and social interaction considerations.

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