Perspectives of Healthcare Providers Towards Quality and Patient Safety in Healthcare: Systemic Review of Literature

Abstract

Aim: Quality and patient safety ensure safe, high-quality treatment and staff well-being. This systematic study examines healthcare providers' quality and safety views. Aim of the study was to look for the perspectives that affect the quality and safety.
 Methods: Search and selection followed the Reporting Items for Systematic Reviews and Meta-Analyses (PRISMA). This was a systematic review of articles in databases such as PubMed and Google Scholar without regard to language or publication date. The study analyzes five healthcare practitioner perspectives: Teamwork, medication errors, time management, workload and conditions, and patient safety culture.
 Results: The findings showed that teamwork can simplify goal achievement and that working together makes health providers happier. The findings further showed that time management, patient care, and job unpredictability due to interruptions, unplanned changes in patient-care management, emotional and physical tiredness, and unpredictable schedules or work duties may be out of one's control and may hinder work planning. Teaching providers problem-solving and critical thinking is a major time management factor.
 Conclusion: Problem-solving training helps providers manage time. Medication errors endanger patients. Distractions, incorrect doses, and illegible writing cause pharmaceutical errors. To address these issues, doctors must take multiple pharmaceutical error prevention courses. Quality, patient safety, and care require these perspectives.
 Recommendations: Policymakers, healthcare administrators, and clinicians must prioritize patient safety for patient safety culture. Health care providers must match the hidden curriculum to the explicit curriculum because it has a big impact on workers. This will foster safety and quality care. Workload greatly affects job quality and patient safety. Increased workloads per person lower work quality, which may harm patients. They need more providers and a lower patient-to-provider ratio to improve patient safety. Healthcare workers struggle with time and job quality.