Abstract
In this paper, we report perhaps a first of its kind application of management science in the Ethiopian hotel industry. Avanti Blue Nile Hotels, a newly established five star hotel in Bahir Dar, is the company for which we developed an integer programming model that determines an optimal weekly shift schedule for the Hotel’s engineering department personnel while satisfying several constraints including weekly rest requirements per employee, rest requirements between working shifts per employee, required number of personnel per shift, and other constraints. The model is implemented on an excel solver routine. The model enables the company’s personnel department management to develop a fair personnel schedule as needed and to effectively utilize personnel resources while satisfying several technical, legal and economic requirements. These encouraging achievements make us optimistic about the gains other Ethiopian organizations can amass by introducing management science approaches in their management planning and decision making systems.Electronic supplementary materialThe online version of this article (doi:10.1186/2193-1801-2-333) contains supplementary material, which is available to authorized users.
Highlights
Efficient utilization of personnel resources in large organizations requires proper allocation of personnel to keep costs as minimal as possible while meeting several constraints
The vast management science literature in the area of personnel scheduling is in accord with the wide importance of effective personnel planning
Several applications of operational research approaches to effectively plan and allocate work force suggest the significant improvements that accrue to organizations that have bowed themselves to the wisdom of systematic and disciplined approach to personnel planning
Summary
Efficient utilization of personnel resources in large organizations requires proper allocation of personnel to keep costs as minimal as possible while meeting several constraints. Assignment of employees to different shifts in the week should be as fair as possible. An integer program formulation We formulated a binary integer program model that determines a weekly tour-schedule for the five employees of the engineering department while maximizing work done and satisfying a set of constraints described .
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